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Changing Oil and Changing Times – The Independent Auto Repair Service Dilemma

If you see fewer auto repair shops near you then you are witnessing a trend that is spreading throughout the auto repair industry. The small independent auto repair shop is getting squeezed by both the dealers as well as the ‘backyarders’ creating shrinking margins and putting many auto repair independents out of economic.

The global problem may be the auto repair and service market has been shrinking in the last ten or fifteen years. Technology has made cars much more reliable with fewer breakdowns, repairs and scheduled maintenances.

Many manufacturers offer kind 100,000 mile warranty particular person yourself the independent will get little chance to work with that car for the first 5-10 years it is owned.

As new car sales margins have gone down, VW, Chevrolet, Toyota and other manufacturers are looking to their service departments to make up the difference.

Additionally many dealers such as Porsche and Saab happen to adding other useful benefits such as the loaner car while repairs are being made. Independents are forced to give courtesy rides to customers in an effort to keep up with the dealers since customers now expect this service.

Furthermore dealers for example Mercedes and Ford are now directly offering specials on services making their dealer prices comparable to independent repair shop prices.

But it’s not just competitive pricing naturally worrying the independents.

The battle for skilled labor all means being won by the dealers: the dealers constantly competed for skilled labor and already have become significantly more aggressive. With fewer conserve entering effect on repair profession and opting instead for careers like health and technology, overall talent pool of methods to use skilled auto technicians is shrinking.

Increasingly around the globe becoming tougher for independents to hire and retain these competent employees. As an automotive technician, would you rather are employed by Audi or Joe’s Garage?

The dealers are collecting the best ‘mechanics’ or as they are known today, ‘technicians.’ An excellent end dealer technician may well make $100,000 one year with benefits while wages shop owner would must gross within the $1,000,000 a year to make that and have to reimburse their own benefits and social safe practices.

Because the hands down economic realities many independent owners are now closing their shops and going to enhance GM, Nissan and other dealers.

This puts the independent auto mechanic at a distinct disadvantage when diagnosing and repairing difficult drivability, fuel injection, electronic and computer related crises.

Additionally, any time a diagnosis created from and a part of needs replacing the dealer will purchase it in stock, not only verifying diagnosing but greatly speeding within the repair period and increasing customer care. Big advantage Cadillac and Mercedes.

But it’s not just a skilled employee conflict. Techs cannot fix cars without information and there’s a long and ongoing dispute between the dealers/manufacturers and independents over technical information access and diagnostic tools.

The manufacturers claim their technical data is proprietary everybody is making independents claim the information should be available to anyone who owns or fixes that make of motor.

Excel Auto Repair & Sales

94 E Falmouth Hwy, East Falmouth, MA 02536

(508) 444-2777

https://g.page/excel-auto-repair-sales